EFFECTIVE IMMEDIATELY: Hubway’s new customer support phone number is 1-855-9HUBWAY (948-2929)
We only changed one digit, but it’s an important one. Starting today, Tuesday, April 22nd, Hubway Customer Support has a new phone number. Hubway’s keys, docks, bikes, and stations are designed to be intuitive, but if you ever need any help, ignore the old number on your key fob, drop us a line here, and we’ll be happy to help.
If you have suggestions for future station locations, please continue to use our Station Locator Tool to tell us exactly where you want to see them. Please use our Spotcycle app for smartphones or visit www.hubwaytracker.com for up to the minute system information on system availability.
The Hubway Team